Frequently Asked Questions
Please read our FAQs before sending us a message
How long can I get my cards after placing order?
You receive your order within 3 ~ 5 business days. You will also receive our emails noticing all the process of your order, or you can log in to your Account to keep track of it. If you haven't registered yet,
sign up for a new account here.
Account register?
Sign up here, enter your email and password in the registration form to create a new account.
Change your Account's information?
Your refund?
You'll get your refund in 5 business days after you receive an email from mjshop.nl to inform you your refund has been being in the process.
Missing your stuff which showed as delivery?
- Verify the address
- Your stuff might be delivered to your neighbor.
Chosen "Pay with cash on delivery" if you're not in Eindhoven or not using Local up as your delivery method??
We offer "Pay with cash on delivery" only for clients with orders up to €20 with shipping addresses are in Eindhoven or for Local pickup orders. If you are not in the limitation above, please contact us by filling your problem in the Contact Us form (at the right or below this page), or send us an email to info@mjshop.nl, remember to refer your order number.
Coupon?
Every coupon is used in a specific order and can be changed the restriction of using or replaced a new coupon, so please make sure the coupon you use is a valid coupon. Coupons for the new clients can be used only one time for your first order.
mjshop.nl contact information
Address: Eindhoven, Netherlands; Email: info@mjshop.nl; Mobile Telephone: +31 636030304; Contact Time (Netherland local time): Wednesday, Saturday, and Sunday: 10:00~20:00; Monday, Tuesday, and Friday: 20:00 ~ 21:00.
Contact Us:
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